Don-Collins holds NVQ Level 3 Care, NVQ Level 4 in Caring for Children and Young people, Level 3 Certificate ESOL English for speakers of other languages, a diploma in networking, and a Diploma of Higher Education in Level 7 Strategic Leadership and Management in caring for young people and children. Don-Collins has expertise in caring for children and young people for over 17 years and vast experience in supporting and working with children with complex needs. He has been a Registered Manager since 2013.